Terms & Conditions
Effective Date: 13/03/2025
Welcome to ZEST ENTERTAINMENT. These Terms & Conditions govern your use of our website and the purchase or use of our products and services.
By accessing our website or making a Services, you agree to these Terms & Conditions.
- About Our Business
Business Name: ZEST ENTERTAINMENT
Website: https://spacejump.in/
Business Address: Flat-310, Karnani Mansion, 25A, Park Street, Kolkata, West Bengal, 700016
Email: zestentertainment21@gmail.com
Phone: +91 9831 013007
We provide different type of offline gaming booking services through our website.
- Products and Services
We make reasonable efforts to ensure that the information, descriptions, prices and images of our Games displayed on the website are accurate.
We reserve the right to correct any errors, update information, or change prices and availability without prior notice.
- Orders and Payments
Customers may place orders or purchase our different type of offline gaming services through the payment options available on our website.
Payments may be processed through third-party payment service providers, including Razorpay.
The customer agrees to provide accurate and complete information while placing an order or making a payment.
An order will be considered confirmed after successful payment and confirmation from our business.
- Pricing
All Games prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Any applicable taxes or additional fees will be displayed to the customer before payment.
- Service Provision
The Service Provider shall provide offline gaming and recreational services at the designated gaming venue. Customers may book available gaming sessions, facilities, equipment, or activity slots through the Service Provider’s designated booking channels. We also accept slot bookings for birthday parties. All bookings are subject to availability and confirmation by the Service Provider.
- Cancellation Policy
Customers may request cancellation of an order by contacting us at +919831 013007
Cancellation requests will be accepted only up to two days before the booking date.
Once an order has been dispatched or a service has commenced, cancellation may not be possible.
- Refund Policy
Refunds will be considered in accordance with our Refund & Cancellation Policy.
Where a refund is approved, the refund will generally be processed to the original payment method used by the customer.
The time taken for the refund to appear in the customer’s bank account/card may depend on the customer’s bank or payment provider.
- Customer Responsibilities
Customers agree to:
- Provide accurate contact, billing information.
- Use our website only for lawful purposes.
- Not attempt to misuse, disrupt or gain unauthorized access to our website or payment systems.
- Not place fraudulent or unauthorized orders.
- Intellectual Property
All content on this website, including text, logos, graphics, images, designs and other materials, is owned by or licensed to ZEST ENTERTAINMENT, unless otherwise stated.
No content may be copied, reproduced, modified or distributed without our prior written permission.
- Third-Party Services
Our website may use third-party services such as payment gateways, delivery providers and other service providers.
Payments may be processed through Razorpay or other authorized payment providers. Customers may also be subject to the terms and policies of those third-party providers.
- Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy.
By using our website or purchasing our Games/services, you agree to the collection and use of information as described in our Privacy Policy.
- Limitation of Liability
We will make reasonable efforts to provide accurate information and reliable services. However, we will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including delivery delays, technical failures, natural disasters or third-party service interruptions.
- Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.
- Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Business area unless otherwise required by applicable law.
- Contact Us
For questions, complaints, cancellations, refunds or other concerns, please contact us:
Business Name: ZEST ENTERTAINMENT
Official Address: Flat-310, Karnani Mansion, 25A, Park Street, KOLKATA, West Bengal, 700016
Email: zestentertainment21@gmail.com
Phone: +91 9831 013007
Business Hours: