Grip socks are required for most active zones inside Space Jump for hygiene and safety reasons. You may bring your own Space Jump grip socks (if previously purchased) or purchase a new pair at the park. Our team will guide you at check-in.

Safety is our top priority. All attractions are supervised by trained staff, operated under strict safety guidelines, and regularly inspected and maintained. We also provide safety briefings before certain activities.

Yes. Children must be accompanied by a parent or guardian inside the premises at all times. Parents may relax in designated seating areas while children play.

Certain attractions may have specific age, height, or weight requirements for safety reasons. These vary by activity and location. Our team will guide you at the park.

Yes. All participants are required to complete a waiver form before participating in activities. This can usually be completed at the park or online depending on location.

We recommend comfortable athletic clothing. Avoid sharp objects or loose accessories. Hair should be tied back and avoid clothing that restricts movement such as scarves or long garments.

Outside food and beverages are generally not permitted except for pre-booked birthday celebrations, infant food, or special dietary or medical needs. Policies may vary by location.

We recommend arriving at least 15–20 minutes before your booked time for check-in and briefing.

Please inform a staff member immediately. Our team is trained to assist and ensure participant safety at all times.

Yes! Space Jump offers curated birthday packages and group event options. Visit our Birthday or Events section to learn more or submit an enquiry.

Walk-ins are welcome, subject to availability. However we recommend booking in advance during weekends, holidays, and peak hours.

Cancellation and rescheduling policies may vary by location and package type. Please contact your selected park directly for details.